Competency Training Series

Mines competencies are included in the annual Performance Review process for all Administrative Faculty. Human Resources is offering training each quarter, competency by competency, throughout the year to support learning and development. The training is being offered to all Administrative Faculty and Supervisors who lead these individuals, including Academic Faculty and Classified Employees. The training is designed specifically for administrative faculty competencies.

Each quarter, we will offer training on two of the seven administrative faculty core competencies:

Quarter 1: Accountability + Collaboration/Teamwork
Quarter 2: Communications + Leadership
Quarter 3: Customer Focus + Innovation/Problem-Solving
Quarter 4: Professionalism

Competency Series Training Schedule

Event: Competencies Series Manager (Leader of People): Innovation & Problem Solving

Virtual – Enroll Here

March 21 (3/21), 10-11:30am
April 11 (4/11), 1:30-3pm

In-person – Enroll Here

March 19 (3/19), 2-3:30pm- Avery Room
April 3 (4/3) 9-10:30am- Green Center 224
April 8 (4/8) 10-11:30am- Green Center 224

Event: Competencies Series Manager (Leader of People): Customer Focus

Virtual – Enroll Here

April 4 (4/4), 1:30-3pm
April 10 (4/10), 2:30-4pm

In-person – Enroll Here

April 9 (4/9), 2-3:30pm- Labriola 202
April 15 (4/15), 1-2:30pm – Green Center 224

Event: Competencies Series Employee (Individual Contributor): Innovation & Problem Solving

Virtual – Enroll Here

March 18 (3/18), 3-4pm
April 4 (4/4), 9-10am
April 10 (4/10), 10:30-11:30am

In-person – Enroll Here

March 20 (3/20), 2-3pm- Marquez 222
April 3 (4/3), 1:30-2:30pm- Green Center 224
April 8 (4/8), 1-2pm- Green Center 224

Event: Competencies Series Employee (Individual Contributor): Customer Focus

Virtual – Enroll Here

April 7 (4/7), 11-12pm
April 11 (4/11), 9-10am
April 17 (4/17), 1:30-2:30pm

In-person – Enroll Here

April 3 (4/3), 3-4pm- Green Center 224
April 9 (4/9), 10-11am- Berthod 109
April 15 (4/15), 10:30-11:30am- Green Center 224

In case you missed previously offered Competencies Training – we have added the following virtual sessions before it is time for Year-End Performance Reviews in June.

Collaboration/Teamwork:

Employees, 4/21/25 11am-noon, 4/30/25 1:30-2:30pm- Enroll Here
Managers, 4/25/25 1:30-3pm- Enroll Here

Accountability:

Employees, 5/5/25 10:30-11:30am, 5/13/25 1:30-2:30pm- Enroll Here
Managers, 5/5/25 2:30-4pm- Enroll Here

Communications:

Employees, 4/23/25 10-11am, 4/28/25 3-4pm- Enroll Here
Managers, 5/1/25 10:30-noon- Enroll Here

Leadership:

Managers, 5/13/25 3-4:30pm- Enroll Here

Accountability

Assumes responsibility for successfully accomplishing work objectives and delivering intended and relevant results, setting high standards of performance for self and others.

Individual Contributor

Job Aids:

Strategies to Overcome Barriers to Accountability – Employee
Values of the Colorado School of Mines Community
You can find the Administrative Competencies – Individual Contributor document here.

Additional Learning Recommendations:

Covey’s 4 Quadrants – Urgent vs. Important 2.5 mins
What does it really take to be accountable? – Great practical strategies to apply in your daily work 8.5 mins
Workday Learning:

Building in Accountability Every Day 5 mins
Developing Personal Accountability 19 mins

What it means to be accountable 3 mins
How to hold yourself accountable 6.5 mins
How to create a culture of accountability in the workplace 7.5 mins

Leader of People

Job Aids:

Strategies to Overcome Barriers to Accountability – Manager
Values of the Colorado School of Mines Community
You can find the Administrative Competencies – Leader of People document here.

Additional Recommended Learning:

Workday Learning:

Building in Accountability Every Day 5 mins
Developing Personal Accountability 19 mins

What it means to be accountable 3 mins
How to hold yourself accountable 6.5 mins
How to create a culture of accountability in the workplace 7.5 mins
How to hold employees accountable without micromanaging 3.5 mins
Articles:

What Is a Culture of Accountability? Plus 9 Steps to Build It) ~ Indeed
Building a Culture of Accountability ~ The Center for Leadership Studies
3 Ways to Compassionately Hold Your Team Accountable ~ by David Rock, Emma Sarro & Chris Weller

The following were shared with Individual Contributors after the Employee training:

Covey’s 4 Quadrants – Urgent vs. Important 2.5 mins
What does it really take to be accountable? – Great practical strategies to apply in your daily work 8.5 mins

Collaboration/Teamwork

Works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, share information, and achieve results.

Individual Contributor

You can find the Administrative Competencies – Individual Contributor document here.

Additional Recommended Learning:

Workday Learning:

Becoming a Successful Collaborator 28 mins
Optimizing Virtual Collaboration 21 mins

Why Collaboration Is An Individual Effort 12.5 mins
Project Team Collaboration Tips for the Most Effective Team 7 mins
Foster Strong Team Collaboration Using These 4 Project Management Techniques 8 mins

Leader of People

Resources:

Job aid Communicate to Engage Teams
You can find the Administrative Competencies – Leader of People document here.

Additional Recommended Learning:

Workday Learning/Percipio courses

Encouraging Team Communication and Collaboration 22 mins
Becoming a Successful collaborator 28.5 mins
Optimizing Virtual Collaboration 21 mins
Cultivating Cross-functional Team Collaboration 25 mins

Why Collaboration Is An Individual Effort 12.5 mins (this is the fun one I mentioned)
How Can I Improve Collaboration to Make My Good Team Even Stronger? 3.5 mins
Project Team Collaboration Tips for the Most Effective Team 7 mins
How to Foster Collaboration on Teams? 10.5 mins (part of prework)
How to Create an Inclusive Environment: 7 Skills Leaders Need ~ DDI

Communications

Delivers clear, effective communication and takes responsibility for understanding others.

Individual Contributor

You can find the Administrative Competencies – Individual Contributor document here.

Additional Recommended Learning:

Workday Learning:
Online Resources:
- The Communication Model
Articles:
- Communication Mistakes That Make You Sound Shy and Less Competent
- Communication Foul-Ups that Stall Coworkers’ Productivity

Leader of People

Resources:

Job aid Communicate to Engage Teams
You can find the Administrative Competencies – Leader of People document here.

Additional Recommended Learning:

Leadership

Successfully leads individuals, teams, and departments. Sets a direction and leads team to successful outcomes aligning with Mines strategies. Creates an inclusive environment where individuals can safely express who they are, their opinions and points of view.

Leader of People

Resources:

1. Employee Types at Mines
2. You can find the Administrative Competencies – Leader of People document here

Additional Recommended Learning:

Workday Learning/Percipio courses

Taking the Lead with Workplace Motivation and Engagement ~ 20 mins
Planning Meetings Fit for Purpose ~ 15 mins
Running Meetings in Better Directions ~ 16 mins
Running Effective Meetings (AI Simulator) ~ 8 mins
Embracing Psychological Safety (AI Simulator) ~ 8 mins
Psychological Safety: Building a Culture of Inclusion and Innovation ~ 29 mins
Creating An Inclusive Culture Of Trust and Belonging – Aspire Journey

Online Resources

Creating Psychological Safety at Work in a Knowledge Economy ~ 3 mins
Achieving psychological safety ~ 3.5 mins
Fostering Psychological Safety: Creating a Safe Workplace ~ 8 mins
Building an Inclusive Environment in the Workplace ~ 4 mins
How do you create psychological safety at work? ~ 3.5 mins

Customer Focus + Innovation/Problem Solving

Demonstrates a commitment to service; responsive to internal and external stakeholders; holds self-accountable for quality outcomes. Note: Before beginning the year, please identify with your manager, who your stakeholders and customers are for the purposes of this review.

Identifies problems and uses logic, judgment, and data to evaluate alternatives and recommend solutions to achieve the desired goal or outcome. Develops new insights into situations and applies different and novel solutions to make improvements. Identifies and implements ways to make job tasks or processes more efficient without impacting quality.