Virtual Event
Competency Series (Employee) – Customer Focus – Virtual
April 11 @ 9:00 am - 10:00 am
Virtual Event
Learning Objectives
- Verbalize the importance of demonstrating commitment to service.
- Develop skills to build rapport with customers and manage expectations.
- Learn techniques to handle customer complaints effectively.
- Balance internal department needs with customer expectations.
Click on the following link to enroll:
