Learning Objectives
- Identify observable behaviors that demonstrate a customer-centric approach.
- Develop strategies to better anticipate and address customer needs.
- Identify opportunities to streamline or adjust departmental processes to better align with customer needs.
Click on the following link to enroll:
https://www.myworkday.com/mines/learning/course/69b08a05fe0d1001fecf9c7b7d300000?type=9882927d138b100019b6a2df1a46018b