Submit A Work Order

1. First Time Users

  • New users should be able to login to FAMIS via the My Apps Dashboard on their first day.
  • The Request Details section needs to be filled out from left to right, top to bottom.
  • Click the OK button at the bottom of the form to submit.
2. Submit a Work Order through FAMIS
  • Click the button above for all maintenance, environmental health and safety, and design and construction services.
  • Ensure you choose the correct request type for proper routing; review lists below.

3. Which Request Type Do I Use in FAMIS?

Facilities Management: managing and maintaining campus buildings and grounds
  • Access Services: keys, locks, doors.
  • ADA Accommodations: disability-specific facility requests
  • Appliance: commercial and residential equipment, laundry in Traditionals and other dorms
  • Building Interior and Exterior: building maintenance of walls, floors, ceilings, roof, windows, exterior siding, etc.
  • Climate Control: building temperature adjustments, equipment programming
  • Custodial: all custodial services
  • Electrical: electrical maintenance
  • Elevators: elevator maintenance
  • Events, Moves, Surplus, Shredding: : event support, office moves, surplus, shredding pick up, and recycling.
  • Fire Protection / Detection: fire alarms, sprinklers, smoke detectors
  • Grounds: grounds keeping services, snow removal
  • HVAC: mechanical maintenance on heating, ventilation and AC equipment
  • Mines Park Housing Maintenance: all Mines Park housing maintenance
  • Plumbing: plumbing maintenance
  • Utilities: boiler plant, campus electric lines, piping systems, steam, utility locates
  • Warehouse: campus forms and envelopes, pickup and delivery services
Environmental Health and Safety
  • Air quality assessment and odors
  • Defibrillator
  • Ergonomics
  • Fire extinguishers
  • Hazard assessment
  • Personal protective equipment (PPE)
  • Safety training

 

Parking and Fleet
  • Fleet: Campus vehicle and heavy equipment fuel and maintenance.
  • Parking Services: parking issues, signage, and lot maintenance
Transportation
  • Ore Cart: matters related to the Ore Cart shuttle program.
Capital Planning, Office of Design & Construction
  • Campus Maps & Plans: requests for drawings, space surveys, space updates
  • Planning, Design & Construction: new builds in the physical environment like floors, walls, ceilings, finishes, mechanical, electrical, plumbing; planning, design services, and requests for space or funding
  • Furniture: requests for new furniture purchases
  • Space and Capital Requests: requests for new space or changes of space use
Other Request
  • Commissioning: new building commissioning services
  • New Equipment Approvals: new equipment purchase/acquisition approval review
  • Project Request: proposals for temporary or permanent installations of student projects on Mines property
  • System Admin (Business Services): FAMIS issues and configuration
  • Vending Machines: vending issues

Emergencies:

The Facilities Management Office can be reached directly at 303-273-3330.

For hazardous materials incidents, contact Environmental Health and Safety at 303-273-3316.

 

Information Technology Solutions (ITS):

We do not provide IT or MAPS services. Please visit the Mines Help Center for assistance.

 

Billable Work:

Work outside of regular maintenance requires a department Worktag for billing.